Wednesday, July 8, 2009

Review of a local e commerce website

"Now Everyone Can Fly"

This slogan you sure know what airlines company that i am talking about.

I think many people like to travel and enjoy their holiday. Of course I won’t be exempted from that also as I love travelling very much especially during the holiday. With a local e-commerce website of Airasia.com which known as http://www.airasia.com/site/my/en/home.jsp, I think many people also familiar with this, this website really make more people feel much more convenient when they want to have a holiday in Malaysia or overseas.



Airasia.com, one of the famous Malaysia e commerce website. It provide online services such as booking ticket, information about destination, shopping chat, travel services, corporate services and so on. It allows customers from around the world to gain more information about them and its products. Potential customers can browse online catalogues without having to leave their homes or offices.

Furthermore, customer can book the ticket through this website http://booking.airasia.com/skylights/cgi-bin/skylights.cgi . Customer can fill in the detail such as date, number of guest, the destination and whether you want to one way or return. In the booking categories, it also provide more information about the way of online payment. Through the shopping chat, AirAsia offers a choice of credit cards to fit the needs of your lifestyle in different countries such as AirAsia-Citibank Credit Card and AirAsia-Citibank Gold Card are offer for Malaysia guest.


Moreover, Air Asia also provide latest news about the famous places in the travel services categories and also offers other travel services, for example “GoHoliday, GoCar, Gohostel and GoMedic".Besides, The search engine for ticketing services provided by AirAsia.com is useful and specific. It has the option of “single or return” flight. It then require user to key in the origin and destination that the user are planning to go. Then user keys in the date that of the departure and arrival of their flight, and choose the numbers of tickets they which to book. The search engine will then scope down to the tickets that are available from the information that users provided. It is very convinent to customers because it provide availability of search engine to find the particular information.

On the home page of AirAsia.com, there is an option where consumers can choose for the language that they prefer and destination which they are from. These options reflect the “user-friendliness” of AirAisa.com that enables consumers to be able to access AirAsia.com that are part of AirAsia.com’s success.



When talking about the colour and fonts selections, it using red colour as a main colour and font word design. AirAsia also provide "Help & Info" means that when any cutomers do not understand particular information, they can contact them or Frequent Ask Question (FAQ). Sometime it have advertise promotion appear in the web page, so the customers will know the latest promotion price or packages. The advertisement of the AirAsia is always very attractive and absorbing.



The success of this e-commerce site needs no explanations as it is the leading low cost fare site in South East Asia and it is recently named the “World’s 50 most innovative company” by Fast Company. The success of AirAsia originates from the success of their e-commerce site that enables them to slash cost and then pioneers them to be at the top of the trade.


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2 comments:

  1. oh...Airasia...This is the website i like the most...because i always book the air ticket with the cheapest price.
    The booking step is very user friendly.

    ReplyDelete
  2. other than airasia, lelong.com.my is also another successful local example. But in fact, Malaysia's e-commerce tred are very slow almost hopeless.

    In Malaysia, only the big company with great capital that able to build a complete and secure e-commerce platform, government never help to improve the local security gateway, normal people that want to do e-commerce is only a dream in Malaysia.

    Taiwan will be the very good example that every citizen are able to do e-commerce with high profit.

    ReplyDelete

 

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